FAQ's

How long will my sprinkles remain fresh?

Sprinkles are good for up to 1 year or longer if kept out of sunlight.

When will my items ship?

All items are shipped as soon as possible. The time frame is usually within 1 - 2 days.

The wrong address is on my order, Help!

AHHHH! Mistakes happen. Please contact us as soon as you can at hello@neonyolk.com

We are unable to be responsible for packages going to the incorrect address if we are not contacted prior to the items being mailed out.

Can I get my order by X day?

We try our hardest to get packages out as soon as possible. Unfortunately I have no control over USPS (I wish!) so please keep in mind the standard 3 - 5 business days for shipping. If you're concerned about an item getting there by a certain date please shoot me a message before placing your order so we can talk about it :)

Can I return my sprinkles?

Unfortunately due to health and safety reasons edible products are not eligible for a return.

Are Dragees Edible?

Metallic dragées contain silver color classified as edible in Canada, Europe and most other countries, but not yet approved by the FDA in the US. My dragees are imported from Canada where they are fully approved for consumption.

What is the texture of your items?

Our Sprinkle Mixes are a mixture of different textures that range from soft (jimmies, chocolate pearls) to hard candy items (candy beads, rock candy). The hard candy items will soften after being placed on buttercream or baked but can pose a hazard for very young children ( < 1 ) so please use supervision.