Policies

All orders will ship as soon as possible unless stated otherwise. If there are any issues we will reach out immediately. Most items ship out the next day.

If you have any issues or have made a mistake in your order please contact us right away at hello@neonyolk.com.

Please be sure your address is correct. We do try to ship all orders out quickly and understand mistakes happen. We will mail items where they need to be sent but unfortunately can’t be responsible for errors if the package has gone out.

All items ordered will be packaged in the same box and we do keep in mind shipping costs. We will pass all savings along and keep costs as low as possible!

We offer free shipping once your order hits $75.00, no code necessary!

We are unable to accept returns on edible products but we want you to be happy! Please contact us with any questions or concerns.

Estimated Shipping Times

North America: 3-5 business days
Europe: 2-4 weeks
Australia, New Zealand and Oceania: 3-5 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not able to estimate delays due to customs.